Electra has an excellent reputation for high-level customer support in a wide range of areas.
Our Technical Support Engineers work closely with customers’ Production and Engineering departments. By performing regular audits, monitoring yields and optimising the processes used for our materials, we are able to help maximize efficiencies and reduce their costs.
Electra Product Specialists and Engineers also provide guidance and advice to customers’ capital investment projects. Our extensive experience in a wide range of material processing technologies and equipment types places us in an excellent position to give impartial recommendation. This involves support with initial equipment selection and evaluation through to process set-up during installation.